Square lists from July 14 to August 25 are up.

Replies to This Discussion

Permalink Reply by Pam Antink on October 31, 2011 at 12:45am

Hi Angela,  have trawled through the lists, but only found 1 sweater July 2010 and 10 sq on the 15th Nov 2010 list, also found a KAS Tracker line without a figure, but nothing in 2012.  Am going to ask a friend (a former Royal Mail manager) what the process is for despatching airmail and seamail? However, to be fair I think the KAS team processing and opening the parcels have their work cut out as I notice the lists do contain some oddities!  Will check with Kalai if there is any progress on the Tracker system as this would solve these niggly issues.  Will get back to you when I receive a reply.  Take care.

Permalink Reply by Angela Garlant on October 31, 2011 at 4:52am

Hi Pam, thanks for taking the trouble to look into this.  However, I just thought I would mention it because I am sure I am not the only person with packages either missing or not arrived at all.  I am not being critical of the KAS team in any way, but if things are going missing it is better that KAS is aware of it, rather than those of us noticing missing items just writing them off.  Kind regards.

Permalink Reply by Linda Maltby on October 31, 2011 at 4:57am

That's a good idea Angela.  I have noticed that not all my parcels are listed but have just put it down to the logistics of sorting all the parcels.

Hopefully Pam will find out about the Tracker system.  It held such promise when it was first mentioned.   

Permalink Reply by Kalai McDonald on November 4, 2011 at 4:34pm

Hi Angela

 

As the volume of parcels gets higher, the difficulty of keeping track of them all is increasing! Thanks for letting us know. Every now and again human error can mean that not all items are tracked correctly.

As Elyse says, sometimes the parcels get put under anonymous because the note goes missing. Don't worry, I'm sure all your parcels are arriving. I often have emails from Ronda with your name mentioned!

Permalink Reply by Elyse on October 31, 2011 at 6:39am

I believe I may have found mine under anon even though I included a letter with my name and city/state. It's possible that the letter got lost though during the opening process. Definately relieved it got there!

• ‹ Previous
• 1
• 2
• Next ›
• Page