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Zanny Lovemore Blew
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Brilliant Evelyn, thank you!
I'm sorry that your package hasn't been listed. This has not happened often at all, but on the couple of occasions that it has, we have gathered that it is possibly down to human error rather than the parcel not actually arriving. We have to keep track of thousands of parcel and sometimes one may be inadvertently missed. I can assure you that post rarely goes missing. Please continue to send your parcels. Sometimes as well, the backlog means that your parcel may appear on a list much later than you sent it. Again, sorry for the worry.
Cheers, Kalai x x x
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